If you lost your password you can go to dieser Seite. There you can enter your user name. If you do not know your user name you can also enter your registered email address. The password will be sent to you by email immediately.
You can also navigate to the password request page by clicking on Help! in the page header and search for the question "I forgot my password". The Help! page will give you assistance also in many other cases. If you get stuck with some problem you can send us a message with the message form at the bottom of the Help! page. We will try to solve your problem soon.
It may happen that the email with your password is eliminated by a spam filter. If you have this suspicion please contact us with the message form.