Consultancy in Information Technology, Telecommunications and Business Organisation
analyst with wide methodical experience, structured and concise
strategist with comprehensive all-rounder knowledge, aiming at business success
Practical performer with high competence to solve problems
Cooperative team worker, self-motivated and motivating others
Efficient manager with a mature leadership record
Graduated in Computer Science (Diplom-Mathematiker), extramural studies in Business Administration
Senior Project Manager
ITIL v3 Foundation certified
ISO 27001 Lead Auditor
3 years research and development
17 years technical and line management in the telco industry
10 years of project assignments as freelance consultant
German, English (business fluent), Russian, French
IT and Telco Operations | ITIL v2, ITIL v3, Network Operations, eTOM, 1st and 2nd Level Support, Call Center, Operations Support Systems (OSS, NGOSS) |
Business Processes | Business Process Management (BPM), Workflow Management, Business Process Reengineering, Business Support Systems (BSS) |
Business Administration | Business Analysis and Intelligence, Product Management, Service Marketing, Managed Services, Service Level Management (SLA), Outsourcing, Contract and Risk Management |
Security and Availability | Information Security Management (ISMS), ISO 27001, Business Continuity Management (BCM) |
Telco Technologies | Mobile Networks, MVNO/MVNE, Lawful Interception (according to German law), Optical Networks, TeleManagement Forum (TMF) |
Information Technology | Information and Content Management, System and Network Security, RDBMS, Linux, various programming languages |
Leadership | Project Management, Line Management, Change Management, intercultural skills |
Industry sectors | Telecommunications, IT Service Provider, Insurance, Bank, Research Institutes |
Countries | Switzerland, Belgium, Netherlands, Luxembourg, UK, France, Portugal, USA, Saudi Arabia, Viet Nam, India |
Software | MS Office, MS Project, Visio, ARIS Toolset, Ultimus BPM Suite, Content Management Systems |
Operating Systems | Linux/Unix (administrator level), Windows NT/2000/XP, Windows Server 2003, Mac OS X, Mainframe and Midrange architectures |
Programming Languages | Pascal, Modula, Chill and other high-level languages; C, C++ and other system languages; PHP, Javascript and other scripting languages; HTML/CSS |
Databases | RDBMS, SQL, Data Warehouse/Business Intelligence, Storage |
Network and Communications | TCP/IP, LAN/WAN architecture, Telecommunications (voice/data, backbone), Client/Server architecture, Web servers, Mail servers, Firewalls and IDS |